Unified Customer Inbox
Email, chat, social, SMS—your customers reach out everywhere. Bring all conversations into one inbox so nothing falls through the cracks.
Present Situation
Messages come in from 5+ channels. Your team juggles multiple tabs, responses are delayed, and some inquiries never get answered. VIP customers get frustrated waiting.
Root Problem
Channel fragmentation creates chaos. There's no way to prioritize, route, or track messages across platforms. Your team is reactive, not proactive.
Impact of Inaction
Customers expect responses within 1 hour on social media and 4 hours on email. Miss those windows, and they move to competitors who respond faster.
Current Cost
Lost customers from slow response: 20%+ annually. Team inefficiency from tab-switching: 2+ hours/day. Missed opportunities: incalculable.
Expected Return
Reduce average response time by 70%. Ensure 100% of inquiries get answered. Improve customer satisfaction scores by 30%.
Ready to Implement This Solution?
Let's discuss how this AI solution can transform your crm solutions.